About our
TERMS & CONDITIONS
TERMS & CONDITIONS
Introduction
- Welcome to Maison Medina, a luxurious boutique hotel located in the heart of Malta. By booking a stay with us, you agree to abide by the following terms and conditions. Please read them carefully.
Reservations
- All reservations are subject to availability. We recommend booking in advance to secure your preferred dates.
- Reservations can be made through our website, email, or phone.
Check-in and Check-out
- Check-in time is 2:00 PM. Early check-in requests will be accommodated based on availability.
- Check-out time is 11:00 AM. Late check-outs may incur additional charges.
Room Occupancy
- The maximum occupancy for each room type is as follows:
- La Loggia: 3 guests
- La’ Duna: 4 guests
- Melite: 3 guests
- Agathe: 2 guests
- Exceeding the maximum occupancy may result in additional charges or booking cancellation.
- The maximum occupancy for each room type is as follows:
Payment and Cancellation
- A valid credit card is required to guarantee your reservation.
- Cancellations made 15 days before the check-in date will not incur any charges. Cancellations made after this period may be subject to a cancellation fee.
Guest Conduct
- Guests are expected to respect the property, staff, and other guests during their stay.
- Any damage to the property or its contents may result in additional charges.
Amenities and Services
- All rooms are equipped with the amenities listed on our website. Any additional requests will be accommodated based on availability.
- Maison Medina is not responsible for any personal items left behind by guests.
Liability
- Maison Medina will not be liable for any accidents, injuries, or loss of property during your stay.
Privacy
- Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
Changes to Terms & Conditions
- Maison Medina Malta reserves the right to update or modify these terms and conditions at any time without prior notice.
Contact
- For any questions or concerns regarding these terms and conditions, please contact us at [email protected] or +356 799 79911.