About our

TERMS & CONDITIONS

TERMS & CONDITIONS

  1. Introduction

    • Welcome to Maison Medina, a luxurious boutique hotel located in the heart of Malta. By booking a stay with us, you agree to abide by the following terms and conditions. Please read them carefully.
  2. Reservations

    • All reservations are subject to availability. We recommend booking in advance to secure your preferred dates.
    • Reservations can be made through our website, email, or phone.
  3. Check-in and Check-out

    • Check-in time is 2:00 PM. Early check-in requests will be accommodated based on availability.
    • Check-out time is 11:00 AM. Late check-outs may incur additional charges.
  4. Room Occupancy

    • The maximum occupancy for each room type is as follows:
      • La Loggia: 3 guests
      • La’ Duna: 4 guests
      • Melite: 3 guests
      • Agathe: 2 guests
    • Exceeding the maximum occupancy may result in additional charges or booking cancellation.
  5. Payment and Cancellation

    • A valid credit card is required to guarantee your reservation.
    • Cancellations made 15 days before the check-in date will not incur any charges. Cancellations made after this period may be subject to a cancellation fee.
  6. Guest Conduct

    • Guests are expected to respect the property, staff, and other guests during their stay.
    • Any damage to the property or its contents may result in additional charges.
  7. Amenities and Services

    • All rooms are equipped with the amenities listed on our website. Any additional requests will be accommodated based on availability.
    • Maison Medina is not responsible for any personal items left behind by guests.
  8. Liability

    • Maison Medina will not be liable for any accidents, injuries, or loss of property during your stay.
  9. Privacy

    • Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
  10. Changes to Terms & Conditions

  • Maison Medina Malta reserves the right to update or modify these terms and conditions at any time without prior notice.
  1. Contact

  • For any questions or concerns regarding these terms and conditions, please contact us at [email protected] or +356 799 79911.